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Explore Our Legal Terms and Account Policy

forbes88 operates under a clear legal framework that sets out your rights, our obligations, and how your account data is managed at every step.

Jurisdiction-Dependent AccessAccount Data ProtectionDANA, OVO, GoPay & QRIS Transaction TermsCookie & Privacy PolicyUser Rights & Dispute Process
forbes88 Explore Our Legal Terms and Account Policy
LEGAL CONTACT PATHS

Reach Us on Legal and Policy Matters

If you have a question about your rights, a policy clause you do not understand, or a formal complaint about account handling, our support team is reachable around the clock.

Live Chat Available 24 hours a day, seven days a week. Open the chat widget from any page on forbes88 to speak with a support agent about a policy or account question in real time.
Email Support Send a written record of your legal query or formal complaint to our support email. We aim to acknowledge every email within two hours and resolve documented complaints within five business days.
WhatsApp Use WhatsApp to follow up on an open legal case or account dispute. Share your case reference number and we will route your message to the correct team for a timely update.
ACCOUNT SECURITY STANDARDS

Switch to Secure: How We Protect Your Account

Security and transparency are woven into every layer of how forbes88 manages your account and personal data.

Data Handling

Your personal data is collected only for account operation, verification, and legal compliance purposes. We do not sell or share your data with third-party advertisers. Retention periods are set by applicable law and disclosed in our privacy policy.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to improve page performance. You can manage cookie preferences from the settings panel in your account dashboard at any time after logging in.

Account Security

All accounts are protected by two-step verification at login. If you notice unauthorised activity, contact live chat immediately and we will freeze the account within minutes while we investigate.

Data Retention

Transaction records, including deposits via OVO and withdrawals via DANA, are retained for the period required by applicable financial regulations. You can request a summary of your transaction history from the account settings page.

Who to Contact

For all data access requests, account closure inquiries, or privacy-related questions, write to our dedicated legal support email. Include your registered account name and the nature of your request for the fastest response.

Requesting Changes

You have the right to request correction or deletion of inaccurate personal data held by us. Submit your request via email or live chat; we will confirm receipt and complete the action within ten business days where local law permits.

Open Answers to Common Policy Questions

These are the questions we hear most often about our legal terms, account rights and data practices. If you cannot find what you need here, our live chat team is available around the clock to walk through any clause or account situation with you directly.

Eligibility depends on local law in your specific region within Indonesia. We ask that you review the applicable rules in your area before opening an account. Where local law permits, you may proceed with full account registration.

We collect your name, email address, date of birth, and payment method details — such as your linked DANA or OVO account — strictly for verification and account operation. No data is shared with advertisers or unrelated third parties.

Transaction records, including GoPay and QRIS deposits, are retained for the period required by applicable financial law. You can view a summary of your own records from the account history page at any time.

Yes. Submit a written request via email or live chat with your registered account name and the specific data you want corrected or removed. We aim to complete verified requests within ten business days where local law permits.

Contact our support team through live chat or email with the transaction reference number and a description of the issue. We acknowledge disputes within two hours and aim to reach a resolution within five business days.

Log into your account and open the settings panel. You will find a cookie preferences section where you can accept or decline non-essential analytics cookies. Session cookies required for login cannot be disabled while you are active.

Submit an account closure request via email to our legal support address. Ensure you have withdrawn any remaining balance through DANA, OVO, GoPay or QRIS first. We will confirm closure and data retention timelines in our reply.